We will place a foam box and foam filler to prevent damage to the guitar, but if the guitar is still broken in transit, please contact me. If the item you received is broken or defective, please contact me immediately and return it within 3 days after you received it with the original or approved packaging.
Buyers are responsible for return shopping costs. The new shop is not easy to operate, if you like our guitar, truly hope you can leave a good comment. If you are not satisfied, we will do our best to solve the problem.