Select used item are not returnable. Additionally, the following items are returnable only if defective OR unopened - strings, reeds, computers, tubes, earbuds, earplugs, recorders, tin whistles, flutophones, "world" wind instruments, harmonicas, raw-frame speakers, drumheads, drumsticks, turntable cartridges, fog fluid, clothing/footwear, body jewelry, sheet music, cleaners, polishes and polishing cloths. If defective, these items will only be exchanged for the same product.Due to its return policies, you must contact Apple directly to repair, replace or return Apple products. The item "Ibanez AEB10E Acoustic-Electric Bass Guitar with Onboard Tuner Gloss Black" is in sale since Tuesday, March 22, 2016. This item is in the category "Musical Instruments & Gear\Guitars & Basses\Bass". The seller is "music123" and is located in Direct from Music123. This item can be shipped to United States.